Compliments.
Enrich Financial are proud of the environment we have created for our team and our valued clients. We would love to hear that we are doing things right and that you are happy with our results when you deal with Enrich Financial in any capacity.
If you have some feedback about our business, or a team member who has shone out during your interaction with Enrich, please let us know.
Complaints.
The whole team at Enrich Financial are wholeheartedly committed to providing you with a superior standard of service & support. If you think we’ve made a mistake or provided a service that doesn’t meet your expectations, please let us know. That way, we can put things right for you & identify what we can do better for all of our clients in the future
Once we receive your complaint we will notify you that we have begun investigating and part of that contact will ask you how we can resolve the issue to your satisfaction.
We strive to return a response within 7 days. We may also send you a written request for more information to better understand the scope of the issue/s and how we can rectify the problem.
Read more about our complaints process here.
An investment in knowledge pays the best interest.”
Benjamin Franklin